Phone systems for a large business written by: bestblogger With advanced technology, a phone plays an important role in a large business. Cititel facilitates successful transactions between customers, clients and business partners by acting as a link between them. It also makes communication easier for workers within offices.
There are many types of phone systems for large businesses. It’s upon you to choose the one that best suits your business. Some phone systems for large businesses are:
1. Key (KSU) system
This system suits companies with 5-40 employees. It is a multi-line phone that carries most of the important features for running a business. The best thing about this system is that it provides you with the chance to add advanced phone service features. It is run by a central key system unit which is upgradable to meet the needs of telecommunication needed in a growing business.
2. Private branch exchange (PBX) system
Powered by a central PBX cabinet, this system provides many basic and advanced telephone features best for companies with 40 or more employees. This type of system can be programmed to be integratable with the already existing office connections and technologies. Comparing the variety of choices it offers and its flexibility, the system is cost effective.
3. Voice over IP (voIP) system
Also referred to as internet telephony, this system is the most sophisticated of them all as it allows communication among businesses all over the world. Voice calls are sent over IP based networks like the internet rather than normal phone lines. The advantage of using this system is that you can still communicate using the same number even when not in your home country. With this system, making international calls is much cheaper than using normal telephone services. This system however does not totally eliminate the need for a phone service.
To make the choice on the system that best suits you depends on the nature of your business whether it is international, local or regional. The choice also depends on current and future plans for your business.
Benefits of a phone system to your business
Contact between companies’ offices is important for business management and relation among employees. This is very helpful in making the business grow since consultation among colleagues is essential.
For customer care and support, a phone system plays a key role. The customer is the backbone in any business and keeping customers satisfied should be the main aim of any business or company. Phone systems allow you to get feedback from your customers and also to answer their inquiries which are crucial to ensuring good customer service, which is what makes a good business flourish. Any large business institution definitely must have a great phone system so as to prosper. Phones give a way to communicate among associates, their employees and clients. Communication is a key factor in ensuring smooth transactions of the day to day activities of a business. In choosing the type of phone system best suited for your business, a good choice should be made or else it may prove to be disastrous to your budget.